Order Confirmation Emails
Immediately after you have successfully placed your order on our website, you will receive an e-mail that contains information regarding the details of your order. The order confirmation e-mail is your receipt; please feel free to print it for your records. The e-mail includes your order number, the details of the products, prices, quantities, promotional information, payment method(s), your shipping and billing addresses as well as the shipping method you selected.

Have a Beauty Question?

Need help creating a smoky eye? Can’t find the perfect primer? We have trained Beauty Associates at our Customer Service Center available to chat with you. Please call them at 917-478-9995 (Monday - Friday 9am to 6pm EST). You can also visit our Facebook page where users chime in on the best tips and tricks around. Also email orders@lecharmecosmetics.com for any additional questions.

What is the best internet browsers to use when accessing my account or placing an order?

For optimal performance on our website, we recommend Firefox, Chrome, Internet Explorer v9 or Internet Explorer v10.